Open coding: name what each passage is doing, in the speaker's own words (in-vivo) or a plain gerund. Code openly first; no theoretical vocabulary here — theory is recruited later, at interpretation. Highlight a passage to start a code; write hunches and connections in the Analytic memo fields, one for Jen and one for Vern, beneath the video title (kept separate from the codes); use Timeline to see when a code appears, recurs, and fades. Your work autosaves in this browser — use Export JSON/CSV to save it permanently (drop the file into 04_analysis/open-coding/).